When will my package arrive after being dispatched from the international exchange office? What are the causes if it doesn’t move? How many days does the customs clearance process take?
This time, I will explain when your package will arrive after being dispatched from the international exchange office, the causes if it doesn’t move, and the number of days required for the customs clearance process.
What Does “Dispatched from the International Exchange Office” Mean? Explaining the Flow of International Mail
When you are waiting for a package from overseas, you might see the status “Dispatched from the International Exchange Office” when you check the tracking number.
What does this mean?
Also, when will it arrive after being dispatched from the international exchange office?
In this article, we explain what “dispatched from the international exchange office” means and the flow of international mail.
What is an International Exchange Office? A Facility for Receiving Overseas Mail and Delivering it Within Japan
An international exchange office is a facility for receiving overseas mail and delivering it within Japan.
There are six international exchange offices in Japan: Tokyo, Kanagawa, Osaka, Aichi, Fukuoka, and Okinawa.
Overseas mail first arrives at one of Japan’s international exchange offices, where it is sorted and inspected before being sent to the local delivery office.
The Flow of International Mail: From the Sending Country’s Post Office to the Recipient’s Address
The flow of international mail can be summarized as follows:
The post office in the sending country accepts the mail and sends it to the international exchange office in that country.
The international exchange office in the sending country sorts the mail and sends it to Japan by air or sea.
The international exchange office in Japan receives the mail and submits it to customs.
Customs checks the content and value of the mail, collecting customs duties and consumption taxes as necessary.
After customs procedures are completed, the international exchange office sends the mail to the local delivery office.
The local delivery office sorts the mail and delivers it to the recipient’s address.
The “Dispatched from the International Exchange Office” status appears at step 5, indicating that the mail has been received by Japan’s international exchange office, submitted to customs, and cleared for further delivery.
When Will the Package Arrive After Being Dispatched from the International Exchange Office? Delivery Timeframes and Influencing Factors
When will the package arrive after being dispatched from the international exchange office?
Unfortunately, there is no definitive answer, as the delivery time depends on factors such as the delivery region and the volume of cargo on the day.
However, you can refer to the following table as a general guideline:
Date
Status
Details
Post Office
Prefecture
Postal Code
February 8
Accepted
–
200002
CHINA
–
February 8
Dispatched from Intl. Exchange
–
SHANGHAI D
CHINA
–
February 9
Arrived at Intl. Exchange
–
Tokyo International
Tokyo
138-8799
February 9
In Customs Transit
–
Tokyo International
Tokyo
138-8799
February 10
Customs Transit Arrival
–
Chubu International
Aichi
479-0199
February 10
In Customs
–
Chubu International
Aichi
479-0199
February 11
Dispatched from Intl. Exchange
–
Chubu International
Aichi
479-0199
February 11
Arrival
–
Gifu Central
Gifu
500-8799
February 11
Delivered to Recipient
–
Gifu Central
Gifu
500-8799
(Source: Japan Post “International Mail Tracking Service Notice”)
There are both international dispatches from overseas and domestic dispatches within Japan.
The above example from Japan Post shows one possible scenario, but it’s difficult to determine an exact arrival date.
Factors Affecting Delivery Time After Dispatch from the International Exchange Office
Delivery times can vary based on several factors, including:
Weight and Size of Mail: Larger and heavier items may take longer to deliver.
Postal Conditions in the Sending Country: The efficiency and congestion of the sending country’s postal service and international exchange office can affect delivery times.
Congestion at Japanese Customs: Busy periods such as the end of the year or Golden Week may cause delays.
Weather and Disasters: Natural disasters like typhoons and earthquakes, or severe weather like snow and fog, can cause delays.
Holidays and Year-End Periods: Postal and customs offices may be closed on Sundays, holidays, and year-end periods, causing delays.
These factors can cause delivery to take anywhere from several days to several weeks. It is recommended to regularly check the status of your package using the tracking number.
Causes and Solutions for When a Package Doesn’t Move After Being Dispatched from the International Exchange Office
If your package’s status remains “Dispatched from the International Exchange Office” and doesn’t move, there are two main potential causes:
The customs clearance process is taking longer than usual.
The package has encountered an issue such as being lost or damaged.
If the customs clearance process is delayed, it typically resolves within a few days to a few weeks. However, if the package is lost or damaged, you may need to file for a refund or compensation.
Steps to Take When Your Package is Stuck at “Dispatched from the International Exchange Office”
Check the Package Status with the Tracking Number: Use the tracking number to check the current status, delivery progress, and customs status of your package.
Confirm Customs Clearance Status: The status “In Customs” means that the package is being checked by customs for content and value, and necessary duties and taxes are being calculated.
Understand Customs Clearance Timeframes: Customs clearance usually takes 1-3 days, but can be longer depending on the volume and type of mail, as well as the congestion at customs.
Customs procedures are conducted 24/7, but the main working hours are 9 AM to 5 PM on weekdays. Mail arriving outside these hours is processed the next business day.
Here are some recommended reinforced cardboard boxes for international shipping.
When a package will arrive after being dispatched from the international exchange office depends on various factors, including the type of mail, the sending country, the delivery region, and the status of customs procedures.
If the status remains “Dispatched from the International Exchange Office” without any updates, it is recommended to contact the post office.
“Customs Clearance” means that customs is checking the contents and value of the package and collecting any necessary duties and taxes.
The duration of customs clearance usually takes 1 to 3 days, but it can be longer depending on the volume and type of mail, as well as the congestion at customs.
This article explains what “Dispatched from the International Exchange Office” means and the flow of international mail.
Additionally, it discusses when the package will arrive after being dispatched, causes and solutions for when the status remains unchanged, and details about customs clearance, including the typical duration and factors affecting it.
For those waiting for packages from overseas, please use this information as a reference.
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